Frequently Asked Questions

We’re more than happy to answer all of your kayak rental questions. If you can’t find what you’re looking for here, feel free to contact us.

The Basics

Our kayaks are NOT tandem kayaks. They are designed for one adult only.
It really depends on how far you want to kayak and how strong the wind is. Kayaking can be as leisurely or strenuous as you (or the wind) want to make it.
You don’t need to know how to swim, but you must let us know when you check in on the day of your rental, so that we can give you a proper life jacket.
Wear whatever will make you comfortable on the water, given the conditions on the day of your rental. Wearing something that you don’t mind getting wet in is a good idea. Swimwear or board shorts are great options — and water shoes are nice to wear if you own a pair. Hats and sunglasses are optional; sunscreen shouldn’t be. We have wetsuits and booties for rent, should you want them.
Absolutely! Kids can kayak with a parent or guardian. If you’re planning on kayaking with kids, it’s best to make sure that there aren’t any high winds on the day of your rental.

Anyone under the age of 18 must be accompanied by an adult/parent or legal guardian.

It’s best to be here 15 minutes prior to the start of your reservation so that we can get you checked in and ready to go so that you get a full two-hours on the water.
You may lose all or part of your reservation. Your 2-hours starts at your reservation time — not when you walk away from the shop with your board.
We have parking, but with limited spaces. If you can’t find parking in our lot, there are usually plenty of spaces on the street.
You can either leave them in your car and leave your car keys with us — or you can leave everything at the shop behind the counter.
Yes. We have an outside hot shower, as well as a hose for feet and hands.

Payment, Reservations & Cancellation Info

Kayak rentals are $40 for 2-hours. If there is more than one person renting a kayak in your group, the price per board is $32.85 for 2-hours. Prices include tax.
A kayak, a paddle, and a life jacket.
Our online reservation system accepts credit cards, debit cards, and PayPal. We also accept cash and checks at the shop.
Yes, but be aware that we don’t always have kayaks available. Your best bet is to reserve in advance via our online reservation system — especially on the weekends when we are really busy.
You can make a reservation for up to 8 people through our online reservation system. If you click the Quantity drop-down menu next to the 2+ Kayaks option, it will show you how many rentals are left for that time slot. 
If you give us at least 2-hours of advance notice, we will cancel your reservation without cashing in your deal voucher or charging your credit card. To cancel your reservation, please call 206-726-7878 or email us at surfballard@gmail.com. Please note: If you do not cancel your reservation in advance, we will void your deal voucher or charge your credit card for the reservation.
If it’s raining at the time of your rental, we will be more than happy to cancel your reservation without penalty or reschedule you for another time.